Optimizing Your Credit Union’s IT Department

October 21, 2020 | Devon Wilson | Information Technology

optimize your credit union's IT department

  IT professionals are the unsung heroes of the massive remote work migration of 2020. Now that we are settling into a new normal, it’s time to turn that optimizing eye to the technological solutions and processes that are taking place in your credit union’s IT department. The Credit Union Times has a great article […]

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Ways to Upgrade Your Credit Union Technology Solutions

October 14, 2020 | Devon Wilson | Business Continuity Planning

upgrade your credit union technology solutions

  COVID-19 has likely changed the way the world interacts with its banks forever. If your credit union technology solutions are not upgraded and optimized, you are missing some big opportunities. The Credit Union System COVID-19 Restart and Recovery Task Force has been working hard to gather and release new insights for credit unions “regarding […]

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Improve Your Credit Union Member Experience

September 23, 2020 | Devon Wilson | Credit Union Resources

improve member experience

  Almost 40% of credit union members with adult children do not want their children to have an account at the same credit union to which they belong, according to an August article from CUToday. But rather than dwelling on the negatives, now is a great time to see this as an opportunity to improve […]

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Protect Your Credit Union From Disasters

September 16, 2020 | Devon Wilson | Disaster Recovery

protect your credit union from disasters

  Though many people like to think spring is the time for most natural disasters like floods and tornadoes, many forget that the warm summer temperatures and dryness of fall can create perfect conditions for tornadoes, fires, and severe thunderstorms in the US. And if this year has taught us anything, it’s that you can […]

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Why Having the Right Core System Is Important

August 26, 2020 | Devon Wilson | Credit Union Resources

the right core system

  2020 does not look like anyone could have ever imagined, and having the right core system for your credit union is paramount. Innovation, rapid adoption of digital solutions, and finding ways to keep our customers without allowing them to visit brick-and-mortar locations as they have always done are just a few of the huge […]

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The Future of Banking

August 19, 2020 | Devon Wilson | Business Continuity Planning

the future of banking

  What do credit unions need to focus on to stay relevant in this new future of banking? Though we may not have known it at the time, COVID-19 has created a need for better digital solutions. The hurried changes that were made to continue business operations as the coronavirus pandemic took hold have changed […]

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Data Security Best Practices for Credit Unions

July 29, 2020 | Devon Wilson | Cybersecurity

data security best practices for credit unions

  Credit unions often serve some of the most vulnerable businesses in their communities. About 50% of small businesses that have a data breach in their operations will close permanently in the following 6 months. While credit unions may not fold so easily in the midst of a cyberattack, it’s still important to have excellent […]

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Credit Unions and COVID-19

July 22, 2020 | Devon Wilson | Business Continuity Planning

credit unions and covid-19

  The emergence and development of the coronavirus pandemic have impacted the world in ways that likely won’t ever go away. Credit unions are not immune to the pandemic, but what have they been doing differently since the COVID-19 outbreak started?  Changes for Members The changes for members go much deeper than just incorporating social […]

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Using IaaS to Grow Your Business

July 3, 2020 | Devon Wilson | Cybersecurity, Virtual Desktop

Business people shaking hands with digital, cloud background

Infrastructure as a Service (IaaS) is an instant cloud computing infrastructure provisioned over the internet. In an IaaS model, a cloud provider hosts the infrastructure components that’s normally present in an on-site data center, including servers, storage and networking hardware.  IaaS provides a range of services to accompany infrastructure components, such as billing, monitoring, security, […]

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Protect Data When Working from Home

May 28, 2020 | Devon Wilson | Cybersecurity, Virtual Desktop

woman at home office on computer

With so many people working from home during this time, virtual desktops have become the norm for credit unions today. Remote connections provide workers with the ability to access data at home, on the road or a remote office. However, the increase in remote work has also led to an increase in cyberattacks. As end-user […]

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