Foster Financial Inclusion at Your CU

May 9, 2022 | Devon Wilson | Credit Union Resources

financial inclusion

  More than half of adult consumers in the US are financially unhealthy, according to a study from the Center for Financial Services Innovation (CFSI). And of the 1 in 5 Americans who have no bank account, all of them often choose to use nonbank options rather than your member-centered credit union. So how do […]

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CU Tips for Serving the Unbanked & Underbanked

May 2, 2022 | Devon Wilson | Credit Union Resources

unbanked underbanked

  The Federal Reserve has reported that 22% of US adults are unbanked or underbanked. And one of the top reasons Americans report not wanting to put their financial assets into the hands of banks and credit unions is because they don’t trust them. But this puts credit unions at an advantage over big banks […]

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Benefits of Cryptocurrency for Credit Unions

March 28, 2022 | Devon Wilson | Business Continuity Planning

cryptocurrency for credit unions

  The emergence of cryptocurrency has created a lot of buzz in the banking and financial industries. Its very name evokes ideas of cryptic, mysterious doings. As the world becomes more familiar with the intricacies of these new types of digital currency, it’s important for your credit union to know what the buzz is about. […]

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6 CU Tips for National Credit Education Month

March 21, 2022 | Devon Wilson | Credit Union Resources

national credit education month

    March is National Credit Education Month! This is a great time to help educate your credit union members about credit health, establishing credit, and much more. Younger generations of credit union and banking members are more inclined to use debit solutions. But credit is an important facet of financial health, and this is […]

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Managing CU Employee Turnover

February 28, 2022 | Devon Wilson | Credit Union Resources

credit union employee turnover

  There are several workplace trends that will affect how your credit union weathers 2022 and beyond. One of the most significant is the competition for attracting and retaining talent. 2021 saw the Great Resignation, a movement characterized by massive amounts of people quitting their jobs to look for work that better suits their lifestyle. […]

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Benefits of a Diverse Credit Union Board of Directors

February 21, 2022 | Devon Wilson | Employee Well-Being

diverse credit union board of directors

  Diversity is something every business and governing body can benefit from. Diverse groups can offer more creative and innovative solutions, and they consider more perspectives that groups with similar members in terms of age, race, religion, education, and background may not. But what does that mean for your CU? Let’s discuss the benefits of […]

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How to Embrace the Future of Digital Banking

January 31, 2022 | Devon Wilson | Credit Union Resources

digital banking

  When we talk about the future of banking, a lot of that future is rooted in the digital transformation that will take place in the next several years. Online loan applications, cryptocurrency – these services and more will be the differentiators for success as we move through 2022 and beyond. Here’s how your credit […]

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Top 2022 Credit Union Priorities

January 24, 2022 | Devon Wilson | Business Continuity Planning

2022 credit union priorities

  We’ve previously shared some planning strategies for your credit union for 2022. Now that we’re past the holidays, the first months of the year will be dedicated to working through the best ways to address your top 2022 credit union priorities. Resiliency was the word of the year for credit unions in 2021. In […]

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2022 Credit Union Planning Strategies

December 27, 2021 | Devon Wilson | Business Continuity Planning


  It’s that time of year: everyone is talking about the holidays and making their New Year’s Resolutions lists as we look forward with hope (and more than a little apprehension) to the things next year will bring. As your staff wraps up 2021, it’s time once again to dive right into your 2022 credit […]

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Why Credit Union Member Retention Will Be Huge Next Year

December 20, 2021 | Devon Wilson | Credit Union Resources

credit union member retention

  We’ve all heard some variation of the phrase, “It’s 5 times more cost-effective to keep an existing customer than to create a new customer.” And while that sentiment is still true – credit unions spend more money converting a potential member than keeping an existing member satisfied, it’s a little more complex than that. […]

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