November 25, 2020 | Devon Wilson | Online Shopping

Since the start of the pandemic, new and expanded technology has become a way to move through the world safely. And that means your credit union’s contactless payment solutions are probably here to stay. Here are some of the ways payments have changed this year, and how those changes may look in the future. Contactless […]

November 18, 2020 | Devon Wilson | Credit Union Resources

2020 began with some devastating financial blows, and many bank accounts have yet to recover. We wanted to take a moment to share some reasons why financial education is so important right now. COVID and the Lack of Financial Literacy The COVID-19 pandemic has affected more than just our physical health – it has impacted […]

October 21, 2020 | Devon Wilson | Information Technology

  IT professionals are the unsung heroes of the massive remote work migration of 2020. Now that we are settling into a new normal, it’s time to turn that optimizing eye to the technological solutions and processes that are taking place in your credit union’s IT department. The Credit Union Times has a great article […]

October 14, 2020 | Devon Wilson | Business Continuity Planning

  COVID-19 has likely changed the way the world interacts with its banks forever. If your credit union technology solutions are not upgraded and optimized, you are missing some big opportunities. The Credit Union System COVID-19 Restart and Recovery Task Force has been working hard to gather and release new insights for credit unions “regarding […]

September 23, 2020 | Devon Wilson | Credit Union Resources

  Almost 40% of credit union members with adult children do not want their children to have an account at the same credit union to which they belong, according to an August article from CUToday. But rather than dwelling on the negatives, now is a great time to see this as an opportunity to improve […]

September 16, 2020 | Devon Wilson | Disaster Recovery

  Though many people like to think spring is the time for most natural disasters like floods and tornadoes, many forget that the warm summer temperatures and dryness of fall can create perfect conditions for tornadoes, fires, and severe thunderstorms in the US. And if this year has taught us anything, it’s that you can […]

August 26, 2020 | Devon Wilson | Credit Union Resources

  2020 does not look like anyone could have ever imagined, and having the right core system for your credit union is paramount. Innovation, rapid adoption of digital solutions, and finding ways to keep our customers without allowing them to visit brick-and-mortar locations as they have always done are just a few of the huge […]

August 19, 2020 | Devon Wilson | Business Continuity Planning

  What do credit unions need to focus on to stay relevant in this new future of banking? Though we may not have known it at the time, COVID-19 has created a need for better digital solutions. The hurried changes that were made to continue business operations as the coronavirus pandemic took hold have changed […]

July 29, 2020 | Devon Wilson | Cybersecurity

  Credit unions often serve some of the most vulnerable businesses in their communities. About 50% of small businesses that have a data breach in their operations will close permanently in the following 6 months. While credit unions may not fold so easily in the midst of a cyberattack, it’s still important to have excellent […]

July 22, 2020 | Devon Wilson | Business Continuity Planning

  The emergence and development of the coronavirus pandemic have impacted the world in ways that likely won’t ever go away. Credit unions are not immune to the pandemic, but what have they been doing differently since the COVID-19 outbreak started?  Changes for Members The changes for members go much deeper than just incorporating social […]