September 27, 2021 | Devon Wilson | Small Business

  Before the COVID-19 pandemic, Millennials and Gen Z were already shaking up workforce norms and expectations. We’ve heard for the better part of a decade that Millennials want more flexibility in the workplace, and now as Gen Z enters the global workforce – and with the added stress of a labor shortage in America […]

September 20, 2021 | Devon Wilson | Credit Union Resources

  The benefits of digital lending are undeniable, and as more lending services enter your members’ market, it’s crucial to be aware of the latest trends in lending. Lending programs are being offered by more than just banks and credit unions – retail giants like Amazon are continuing to expand their financial services, aiming to […]

August 30, 2021 | Devon Wilson | Credit Union Resources

  Not all data is created equal. Just because you are collecting mountains of data, it doesn’t necessarily mean you have good data. In fact, it’s much easier to collect and use bad data. What is Bad Data? Bad data can be a host of things. It can be incorrect or outdated information. It can […]

August 23, 2021 | Devon Wilson | Credit Union Resources

  Did you know that only 24% of credit union members currently view their credit union as their primary financial institution? Here are some strategies for making your credit union your members’ primary institution. Push Your Member Experience Support to the Digital World “Just Google it” is the motto of an entire generation. Rather than […]

July 26, 2021 | Devon Wilson | Employee Well-Being

  2021 is the year of the employee. In the current job market, hiring and retaining entry-level – and even management and other professional-level – employees is a struggle. This has become a trend for a few reasons. So how do you hire credit union employees in 2021? We have collected some resources and tips […]

July 19, 2021 | Devon Wilson | Credit Union Resources

  Credit union data is one of the best tools you have to serve your members. And data analytics are opening lots of doors for reaching select audiences and maximizing your business and marketing efforts. But like any tool, you have to know how to use it effectively. Here are four great ways to leverage […]

June 28, 2021 | Devon Wilson | Credit Union Resources

  New leaders learn from experience, education, and the leaders who came before them. And as credit unions grow and change to keep up with the demands of members all over the country, we thought we would take a break from focusing on the future to look back on the lessons that credit union leaders […]

June 21, 2021 | Devon Wilson | Business Continuity Planning

  The last year or so has become the catalyst for credit union technology growth and change, driving member services toward digital solutions faster than they have ever done before. Streamlined service and cutting-edge digital experience is no longer a luxury for businesses, it’s a necessity. Let’s discuss the future of credit union technology. 2021 […]

May 24, 2021 | Devon Wilson | Business Continuity Planning

  The effects of the COVID-19 pandemic have not only changed daily life but also many industry futures. As credit unions take stock in the amazing transformations that took place in 2020, many regulatory bodies are taking a hard look at their best practices through the lens of a global crisis. Let’s discuss how credit […]

May 17, 2021 | Devon Wilson | Credit Union Resources

  Branding, in the information age, is hard. Because your credit union brand image doesn’t just come from you. It comes from your credit union’s interactions with every guest, affiliations with other businesses, and even its stance on social issues. Is your credit union in need of an image upgrade? Here are some tips to […]