Optimizing Your Credit Union’s IT Department

optimize your credit union's IT department

 

IT professionals are the unsung heroes of the massive remote work migration of 2020. Now that we are settling into a new normal, it’s time to turn that optimizing eye to the technological solutions and processes that are taking place in your credit union’s IT department.

The Credit Union Times has a great article about outsourcing your credit union’s cybersecurity. We wanted to include some benefits and helpful takeaways that can ease the burden of your IT department without outsourcing all of it.

Virtual Desktop

An easy way to optimize your IT offerings right now is through a virtual desktop. Each of your staff members is likely trying to figure out which issues should be Googled and which should be addressed by a member of the IT department.

A virtual desktop is a cloud-hosted desktop, which means that it benefits end-users and IT staff. It creates superior user experience and unified desktop and application access, as well as a no-compromise, fully customizable desktop experience. For IT professionals, it offers a solution that is lower cost, enterprise integration, simplified management, and extended credentials and security policies.

Offsite Data Storage

The autumn season creates a perfect storm, literally. Between the wildfires that started in California in August, Atlantic hurricane season, and seasonal thunderstorms – there are plenty of reasons why storing a backup of your credit union’s data offsite is an essential part of both disaster planning and business continuity planning.

No matter what plans you have for data backup, diversity and security should be top priorities. You want cloud backup services that work, dependable restores, and data at your fingertips.

Core Hosting Help

Finding and maintaining knowledgeable staff to manage and operate your credit union’s core system is a difficult task. We at IMS have a Hybrid Core Service that allows your IT team to decide how much or little we help with maintaining that core system. Delegating some of that core system work to IMS can free up your IT professionals to work on crucial staff requests or customer technologies.

Credit Union Cybersecurity Expertise

Outsourcing your cybersecurity can take the pressure off your own IT department, but the back and forth could create more problems than it solves. You and your credit union deserve a partner, a team that works with your IT staff to make sure your members and their financial, personal, and transactional information are safe.

Why Optimize Your Credit Union’s IT Now?

One of the things credit union members need right now, in these uncertain times, is increased peace of mind, hope for relief, and a reduction of stress. Your IT department can help them immensely with that in their financial lives. But as more and more IT teams report being overwhelmed and buried in implementing and maintaining all these new COVID-related solutions, your customers’ needs may start falling through the cracks.

Redistributing some of that work can free up your IT staff to provide crucial support to those who need it most: your staff and your members.

IMS Can Secure Your Data

IMS is your home for virtual private cloud services.

Contact us to find out how you can enhance member experience with our core hosting, virtual desktop, and disaster recovery tools.

Share