Optimizing Your Credit Union’s IT Department


IT professionals are the unsung heroes of the massive remote work migration of 2020. Now that we are settling into a new normal, it’s time to turn that optimizing eye to the technological solutions and processes that are taking place in your credit union’s IT department.

The Credit Union Times has a great article about outsourcing your credit union’s cybersecurity. We wanted to include some benefits and helpful takeaways that can ease the burden of your IT department without outsourcing all of it.

Virtual Desktop

An easy way to optimize your IT offerings right now is through a virtual desktop. Each of your staff members is likely trying to figure out which issues should be Googled and which should be addressed by a member of the IT department.

A virtual desktop is a cloud-hosted desktop, which means that it benefits end-users and IT staff. It creates superior user experience and unified desktop and application access, as well as a no-compromise, fully customizable desktop experience. For IT professionals, it offers a solution that is lower cost, enterprise integration, simplified management, and extended credentials and security policies.

Offsite Data Storage

The autumn season creates a perfect storm, literally. Between the wildfires that started in California in August, Atlantic hurricane season, and seasonal thunderstorms – there are plenty of reasons why storing a backup of your credit union’s data offsite is an essential part of both disaster planning and business continuity planning.

No matter what plans you have for data backup, diversity and security should be top priorities. You want cloud backup services that work, dependable restores, and data at your fingertips.

Core Hosting Help

Finding and maintaining knowledgeable staff to manage and operate your credit union’s core system is a difficult task. We at IMS have a Hybrid Core Service that allows your IT team to decide how much or little we help with maintaining that core system. Delegating some of that core system work to IMS can free up your IT professionals to work on crucial staff requests or customer technologies.

Credit Union Cybersecurity Expertise

Outsourcing your cybersecurity can take the pressure off your own IT department, but the back and forth could create more problems than it solves. You and your credit union deserve a partner, a team that works with your IT staff to make sure your members and their financial, personal, and transactional information are safe.

Why Optimize Your Credit Union’s IT Now?

One of the things credit union members need right now, in these uncertain times, is increased peace of mind, hope for relief, and a reduction of stress. Your IT department can help them immensely with that in their financial lives. But as more and more IT teams report being overwhelmed and buried in implementing and maintaining all these new COVID-related solutions, your customers’ needs may start falling through the cracks.

Redistributing some of that work can free up your IT staff to provide crucial support to those who need it most: your staff and your members.

IMS Can Secure Your Data

IMS is your home for virtual private cloud services.

Contact us to find out how you can enhance member experience with our core hosting, virtual desktop, and disaster recovery tools.

4 Female Pioneers In Tech: Women’s History Month

As Women’s History Month comes to a close, the IMS team is putting the spotlight on the women who have played an essential role in the field of information technology and computer science. The four pioneers we’ll be featuring today have developed some of the most vital components of current technology, including the creation of the first computer program, development of programs that influence how modern computers work, and the advancement of human space exploration among many other achievements.

Read on to learn more about the world-changing contributions that these four women have made in IT:

Ada Lovelace: History’s First Computer Programmer

Ada Lovelace displayed a gift and incredible passion for mathematics from an early age. She is said to be the world’s first computer programmer because of the plans she created for how the Analytical Engine could perform computations. The Analytical Engine was a machine invented by her friend, a famous mathematician called Charles Babbage, and it is considered to be the first general computer. The applications that Lovelace detailed for the Analytical Engine still relate to how computers are currently used in modern times.

Because of her significant contributions to science, technology, engineering, and math (STEM), Lovelace is celebrated annually on Ada Lovelace Day, which is held every second Tuesday of October.

Grace Hopper: Inventing The Compiler

Grace Hopper was a computer scientist and an admiral in the United States Navy. She was one of the first programmers for the Harvard Mark I computer, an electromechanical computer used during World War II. In 1944, she created a Manual Of Operations for the Automatic Sequence-Controlled Calculator, detailing the basic operating principles of computing machines.

Hopper also invented the compiler, a program that translates instructions in English into a target computer’s language. This groundbreaking invention led to other computing advancements, such as formula translation, subroutines, and code optimization.

Every year, women technologists around the world attend the Grace Hopper Celebration in her honor.

Katherine Johnson: Advancing Space Exploration Executes Critical Space Calculations

If you’ve read the book or seen the movie Hidden Figures, Katherine Johnson should be a familiar name. Johnson is an American mathematician who helped execute vital calculations that ensured safe space travel from the ‘50s onwards. She worked on maintaining the accuracy of NASA computers as well as co-authored a report that included equations used for orbital spaceflight.

In 1961, she performed trajectory analysis for the first human space flight. To prepare for the 1962 orbital mission of John Glenn, Johnson ran equations on a desktop mechanical calculating machine. Johnson further advanced our journey into space exploration by working on calculations for the Space Shuttle, Project Apollo’s Lunar Lander, and the Earth Resources Satellite.

Margaret Hamilton: The Creation Of Software Engineering

Margaret Hamilton is an American systems engineer and computer scientist who spearheaded the Software Engineering Division of the MIT Instrumentation Laboratory. NASA credits Hamilton with coining the term “software engineering” after working on Apollo 11, the first spaceflight to successfully land people on the moon. Hamilton’s insistence on comprehensive testing led to the mission’s success and the safety of its astronauts.

The software that Hamilton helped develop for Apollo 11 was later used on the Space Shuttle, Skylab and the first digital fly-by-wire aircraft systems.

The Future For Women In IT

Today, women continue to thrive in computer science and IT as they invent new innovative tech, improve programming, and create tools that we use in our everyday lives. Women in tech have made significant contributions in entertainment (special effects), government (IT systems), and every other industry (innovations in laptop computers that allow for work-from-home setups, as well as Bring Your Own Device programs in offices).